Privacy Policy

Last updated: January 2026

Integrated Design & Machining (“IDM,” “we,” “us,” or “our”) operates the website https://idmachining.com (the “Site”). This Privacy Policy describes how we collect, use, disclose, and protect information obtained from users of the Site.

We operate in a business‑to‑business (B2B) context, primarily serving engineers, manufacturers, and purchasing professionals. We collect only the information necessary to respond to inquiries, provide quotes, and improve our services.

1. Information We Collect

Information You Provide Voluntarily

We may collect personal or business information when you:

  • Submit a contact or request‑a‑quote form
  • Submit CAD files or technical documentation
  • Contact us by email or phone
  • Submit information through a Google Ads lead form

This information may include:

  • Name
  • Company name
  • Email address
  • Phone number
  • Project details or specifications
  • Uploaded files (CAD, drawings, PDFs, etc.)

Information Collected Automatically

When you visit the Site, we may automatically collect limited information such as:

  • IP address
  • Browser type and device information
  • Pages visited and time spent on the Site
  • Referring website or advertising source

This information is collected using cookies and similar technologies for analytics and advertising measurement purposes.

2. How We Use Information

We use the information we collect to:

  • Respond to inquiries and quote requests
  • Communicate regarding projects or services
  • Evaluate feasibility and manufacturability of submitted designs
  • Improve website performance and user experience
  • Measure marketing effectiveness (e.g., Google Ads and analytics)

We do not sell personal information.

3. Advertising and Analytics

We use third‑party services such as:

  • Google Analytics to understand website usage and behavior
  • Google Ads to measure advertising performance and conversions

These services may use cookies or similar technologies to collect information about your interaction with the Site. Google may associate this data with its own services in accordance with Google’s privacy policies.

Google does not use the content of form submissions or uploaded files for ad targeting.

You can learn more about how Google uses data here:
https://policies.google.com/privacy

4. Cookies

Cookies are small data files stored on your device. We use cookies to:

  • Enable basic website functionality
  • Analyze traffic and usage trends
  • Measure advertising performance

You may disable cookies through your browser settings; however, some site functionality may be limited as a result.

5. Data Sharing and Disclosure

We may share information only in the following circumstances:

  • With service providers that support our website, analytics, or communications
  • When required by law, regulation, or legal process
  • To protect the rights, property, or safety of IDM or others

We do not share information with competitors or unrelated third parties.

6. Data Security

We take reasonable technical and organizational measures to protect submitted information, including:

  • Secure hosting and encryption where applicable
  • Limited internal access to customer data

However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

7. Data Retention

We retain submitted information only as long as necessary to:

  • Respond to inquiries
  • Support ongoing or potential business relationships
  • Comply with legal or accounting requirements

8. Your Rights

Depending on your jurisdiction, you may have the right to:

  • Request access to your information
  • Request correction or deletion of your information
  • Object to certain processing activities

Requests may be submitted using the contact information below.

9. Children’s Privacy

The Site is intended for business users and is not directed to individuals under the age of 18. We do not knowingly collect personal information from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Last updated” date.

11. Contact Information

If you have questions about this Privacy Policy or our data practices, contact:

Integrated Design & Machining
Email: contact@idmachining.com
Website: https://idmachining.com